Discount for determined guest - terms and conditions
Every guest who makes a reservation of private accommodation from Adriatic.hr offer can realize a discount for determined guest in amount of 5 % of price of the reserved accommodation (after all other discounts are calculated).
In order to realize the discount for determined guest, the guest has to complete the reservation request for one of the private accommodation facilities from Adriatic.hr offer within 24 hours from the creation of the first reservation request. The guest is also under obligation to make an advance payment within the period stated in the pre-invoice sent by Adriatic.hr.
The countdown of time left for completing the reservation request begins from the moment of creating the first calculation for one of the accommodation units from Adriatic.hr offer, and after entering the guest's user data. The guest can monitor the time left on a countdown timer that will show each time he/she logs to Adriatic.hr web site. After the estimated time for completing the reservation request runs out (24 hrs) the countdown timer will no longer be available to the guest.
In order not to miss the opportunity for realization of discount for determined guest, an info e-mail with reminder and specified due date for completing reservation request will be sent to the guest 12 hours prior to the end of the estimated period for completing of reservation request. An info e-mail will be sent to the guest regardless if the guest has completed the reservation request or not.
The guest can realize the discount for determined guest with every reservation request sent to Adriatic.hr within the estimated period for completing the reservation request under condition that the guest makes the advance payment for the reserved accommodation units on time.
After availability check of the reserved accommodation, Adriatic.hr will send pre-invoice to the guest with the exact advance payment amount and the due date for making the payment. If the guest wants to be entitled to the discount for determined guest, he/she is under obligation to make the advance payment within the period stated in the sent pre-invoice.
Change of the reservation parameters prior to the advance payment, and within the established period for making the payment does not effect the guest's right to the discount for determined guest.
Time elapsed between the sent reservation request and received pre-invoice does not effect the guest's right to the discount for determined guest.
If the accommodation reserved by the guest within the estimated period for completing the reservation request is not available or if the reservation cannot be confirmed in accordance to the parameters requested by the guest (partially reserved period etc.) the guest will be entitled to the discount upon the next reservation request.
The guest is not entitled to the discount for determined guest in the following cases:
If the guest makes the advance payment after the due date stated in the pre-invoice
If the guests requests the postponement of the due period for making the advance payment
If the guest sends the reservation request after the end of the estimated period for completing the reservation request
If the guest reserves a new accommodation unit after the end of the estimated period for completing the reservation request, and has not made an advance payment for available reserved accommodation with discount for determined guest for which he/she received the pre-invoice.
If the guest reserves a new accommodation unit after the end of the estimated period for completing the reservation request, and has already confirmed reservation of accommodation with discount for determined guest
The discount for determined guest can be combined with one or more following discounts offered by Adriatic.hr:
old guests discount
discount on most wanted facilities
discount on recommendation from recommending partners
highway toll reimbursement
fuel cost refund
visa cost refund
A guest who makes reservation of accommodation on last minute offer is not entitled to the discount for determined guest.
If the guest requests change of the parameters of already confirmed reservation with the approved discount for determined guest, the guest is still entitled to the discount for the reservation with new parameters. The guest is under obligation to pay the costs of parameter change of the reservation according to the Article 10 of the General Terms and Conditions of Provision of Accommodation Provision Services.
If the guest cancels the reserved accommodation with the approved discount for determined guest, the discount will not be included into cancellation costs, and the cancellation cost will be charged for the full amount of the reservation.
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